Guided Image Capture provides a digital service to the vehicle owner for an enhanced experience and accelerated repair process, allowing the automotive insurance policy holder to confidently capture images of their damaged vehicle, through an easy-to-use web-based app. This successful solution ensures the right images are captured the first time, significantly improving the accuracy of AI damage detection, repair triage and routing.
Innovative Technology & Visual Intelligence
The claims journey begins with Guided Image Capture generating a ‘vehicle mask’ of the exact model (based on an automatic look-up of the VIN) or body shape. Combined with photo-taking guidance, this approach ensures AI-powered detection of damages.
Increased Efficiency
Once all images are captured, they are made available within seconds via API to both insurer and body repair center for easy coordination and faster rollout times.
Customized Optimization
Guided Image Capture is fully configurable to fit within a customer’s workflow and branding, it guides users to take the best photos in an intuitive and easy-to-use way.
Intelligent Damage Detection
Physical inspections at policy inception and claims are costly and aren’t able to capture pre-existing damage. By leveraging AI to replace physical inspections, insurers can easily record damages simply by guiding their customers to take photos of the vehicle.
Self-Service, User-Friendly Solution
This enables a self-service digital service model that helps reduce expenses associated with physical inspections by 80%.
Maximize visual damage detection by guiding users to take the best photos right at FNOL.
AudaVIN, leading-industry vehicle identification technology to retrieve the vehicle’s DNA from the manufacturers’ build sheet data simply by taking a photo of the Vehicle Identification Number using your smartphone.
Intelligent Triage™, an AI-powered solution, offers expert analysis right at FNOL, utilizing customer-submitted photos of vehicle damage to quickly assess if a vehicle is a total loss, repairable, or requires further inspection, eliminating delays from adjuster visits or unnecessary towing to repair shops.
Intelligent Estimating, harnessing swift image processing technology combined with deep-learning algorithms to identify damage components and suggest the optimal repair methods. Obtain automated, detailed repair estimates in less than 2 minutes with Qapter® Intelligent Estimating.
